Privacy Policy
Last updated: March 12, 2026
Introduction
Welcome to Small Pet Expert ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at www.smallpetexpert.com.
Please read this Privacy Policy carefully. By using our website, you consent to the practices described in this policy.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Subscribe to our newsletter (email address)
- Contact us through our website (name, email, message)
- Leave comments or feedback (name, email)
Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device and usage, including:
- IP address (anonymized)
- Browser type and version
- Operating system
- Pages visited and time spent on pages
- Referring website
- Device type (desktop, mobile, tablet)
How We Use Your Information
We use the information we collect to:
- Send you our newsletter (if you subscribed)
- Respond to your inquiries and provide customer support
- Analyze website usage and improve our content
- Personalize your experience on our website
- Detect and prevent fraud or technical issues
- Comply with legal obligations
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect and track information about your browsing activities. Cookies are small data files stored on your device.
Types of Cookies We Use
Essential Cookies
Necessary for the website to function properly. These cannot be disabled.
Analytics Cookies
Help us understand how visitors interact with our website (Google Analytics).
Preference Cookies
Remember your preferences such as dark mode settings.
You can control cookies through your browser settings. However, disabling cookies may affect the functionality of our website.
Third-Party Services
We use the following third-party services that may collect your information:
Google Analytics
Web analytics service that tracks and reports website traffic. Google Privacy Policy
Buttondown
Newsletter service provider for email subscriptions. Buttondown Privacy Policy
Data Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
- With service providers who assist us in operating our website (e.g., Buttondown, Google)
- To comply with legal obligations or respond to lawful requests
- To protect our rights, privacy, safety, or property
- In connection with a merger, acquisition, or sale of assets
Data Security
We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.
Your Rights
Depending on your location, you may have the following rights:
For All Users
- Request access to your personal information
- Request correction of inaccurate data
- Unsubscribe from our newsletter at any time
- Opt-out of Google Analytics tracking
For EU Residents (GDPR)
- Right to erasure (deletion of your data)
- Right to data portability
- Right to restrict processing
- Right to object to processing
- Right to lodge a complaint with a supervisory authority
For California Residents (CCPA)
- Right to know what personal information is collected
- Right to delete personal information
- Right to opt-out of the sale of personal information (we do not sell data)
- Right to non-discrimination for exercising your rights
Children's Privacy
Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.
International Users
If you are accessing our website from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States or other countries where our service providers are located. By using our website, you consent to such transfers.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Email: privacy@smallpetexpert.com
Website: www.smallpetexpert.com/contact